Privacy Policy
Last updated: June 5, 2026
At ZANBUS, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and tour services.
1. Information We Collect
Personal Information: When you book a tour, we collect your name, email address, phone number, travel date, number of passengers, and any special requests.
Payment Information: We process payments securely through our payment partners. We do not store your credit card information on our servers.
Usage Data: We automatically collect information about how you interact with our website, including IP address, browser type, pages visited, and time spent on each page.
2. How We Use Your Information
- To process and confirm your tour bookings
- To communicate with you about your reservations and provide customer support
- To send you booking confirmations, updates, and important service information
- To improve our website and services based on your preferences
- To comply with legal obligations and protect our rights
- To send promotional communications (only with your consent)
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With tour guides and service providers necessary to fulfill your booking
- With payment processors to complete transactions
- When required by law or to protect our legal rights
- With your explicit consent for specific purposes
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit, secure servers, and regular security assessments.
5. Your Rights
You have the right to:
- Access your personal information held by us
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Object to or restrict certain processing activities
- Withdraw consent at any time (where processing is based on consent)
- Data portability - receive your data in a structured, machine-readable format
6. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.
7. International Data Transfers
As an international travel service provider, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@zanbus.com
Phone: +86 123 456 7890
Address: Beijing, China